Normally I pay my bills on the day I receive an account. I have a perfect credit rating.
My wife and I have a Home Care package from the government, which pays for certain work in our house. Mind you, not $10,000 for a fancy bed for my wife that we were talked into buying by a salesperson recently.
A few weeks ago, I managed to pull a light bulb out of the ceiling socket. God knows how. Helping Hand said contact Ken Hall electricians, they’ll fix it and we will cover payment.
A Ken Hall electrician came within an hour and amazingly fixed it in a jiffy.
Too quick for the system though.
Last week, I received a friendly reminder letter from Ken Hall. I ignored it.
Yesterday I picked up the letter again.
‘We trust you have been happy with recent works completed. We pride ourselves on delivering the highest standards of service.’
Straight away was nervous. Why send a letter patting yourself on the back? Then, a little threat…
‘You may have overlooked your outstanding account. I would appreciate if you could make the payment as soon as possible.’
And if I don’t, a debt collector at my door, I was thinking. Then the letter follows.
‘Any queries with this letter, contact my friendly team.’
You mean, not so friendly team if I ignore it. The letter finished…
‘We hope to visit your home in the future.’
You mean debt collector, I was thinking.
I rang Helping Hand who’s responsible for the account. They said, ‘Ignore the account. The original account is in the system.’
No sooner is that call over, Ken Hall rang…
‘About your outstanding account?’
Burnside Writers Group 